Troubleshooting

401 / 403 errors

• Ensure header is exactly Authorization: Bearer <integration_key>.
• Confirm key is active and not revoked.
• Verify user role has access to the target store.

Invalid storeId

Use a store ID from your assigned workspace and validate it in the console.

Signature mismatch

Validate against raw body bytes and your current endpoint secret. Watch for accidental whitespace or encoding changes before digest calculation.

Retries and failed delivery

Sedifex retries failed webhook deliveries with exponential backoff. Review delivery logs, response codes, and endpoint latency to isolate failures.